At AfroBotanics, your satisfaction is our priority. If you're not completely happy with your purchase, you may return eligible items within 30 days of receiving your order.
To qualify for a return:
Products must be unused, unopened, and in their original packaging
You must provide proof of purchase (e.g., receipt or order confirmation)
To request a return, contact us at customercare@afro-botanics.com with your order details.
If your return is approved:
You will receive a return shipping label and instructions on how to send your package back
Returns sent without prior approval will not be accepted
Return address:
[INSERT RETURN ADDRESS]
Please inspect your order upon delivery. If any item arrives damaged, defective, or if you received the wrong product, notify us immediately at customercare@afro-botanics.com. so we can make it right.
We do not accept returns on:
Opened or used products
Sale or clearance items
Gift cards
If you have any questions about the eligibility of a specific item, please contact us.
If you'd like a different product, the quickest way is to:
Complete the return process for your original item
Place a new order for the replacement product once your return is approved
Once your return is received and inspected, we will notify you of the refund status. If approved:
A refund will be issued to your original payment method within 14 business days
Please allow additional time for your bank or credit card provider to process the refund
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at
AfroBotanics is a wellness company. We believe finding your beautiful is much an internal process as it is external. We partner with our customer on their journey to finding his/her own king of beautiful.